We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Fritz in Fishers is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
I bought a 20k car and the overall experience was good. There was a strange financing error but it wasn't their fault, it was the lenders fault. Nice employees, nice cars, and decent prices. All that being said, after owning the car a few days, I realized something kind of scary.
Fritz in Fishers s...old me a car with 16 year old tires on it. Now that may not sound like a big deal, and upon a glance of the tires they appear fine, but tires that are that old are a death trap. The tread looked worn but still had some "life", but when I saw the date on the tire I was amazed. The tires are hard as a rock, and starting to dry rot on the sidewall. When I purchased my car, I signed an as is agreement, so I'm not even going to try to contact them directly.
Overall its a good place to go buy a car, but don't assume they replaced the things needing replaced before the sale takes place. Get there early, take your time looking over the car, and don't let any of the salesmen rush you.Show more
18 Oct 2020
The trick here is to look on the internet 1st. Their prices per vehicle is already reduced to what Carfax says are excellent. Online you can get the full Carfax on every vehicle on the lot. Their prep department is unbelievable. Most stand alone lots don't do that great in prep. At Fritz all the veh...icles on the lot look as good as a new car delivery. They are 1 mile west off I69 on 116th street. I had never heard of them until I saw on the internet a 1 owner company owned 2016 Nissan Frontier 67k miles with the Carfax. The report showed full service every 4500 miles at a local Nissan dealership. The internet price was $13,500.00. Way below average price for this vehicle. I must admit it was not fully loaded. But looked new. And it was a 4x4 with 4 new Bridgestone tires.Show more
29 Dec 2018
very pleasant experience working with mike and patrick to get into a newer car, i would recommend coming into fritz to buy your next new car
08 Nov 2018
We've shopped at Fritz on a couple occasions but haven't yet made a purchase. During our shopping I appreciated their honest approach, and competitive pricing. We recently stopped in looking to trade-in our two vehicle with the purchase of two vehicles. In the end with the price for the two vehicles... they had that we were interested in was a little north of what I wanted to pay, but I do believe I was offered their best deal. Overall, it was pleasant experience and I would shop with them again.Show more
11 Aug 2018
I recently bought a 2015 Kia Optima from Fritz in Fishers. Although I orginally had my eye on another car, I am far more happy with the car I ended up with. Thanks for the quality customer service!
17 Oct 2017
We worked with Matt. He responded to my emails quickly and was helpful. When we went to see the car, he had it ready to drive. He was friendly and patient. The only thing we would say, we had hoped for a little more for our trade in but overall it was a good experience and I would recommend Fritz(an...d Matt) to others.Show more
, Waukegan, IL
26 Mar 2017
After a long search locally and on- line, I can highly recommend Fritz in Fishers. They have good prices on quality cars and zero high pressure. The test drive , paperwork and purchase took about 30 minutes! Loved it!
26 Feb 2017
We purchased a 2011 Chevrolet HHR. Overall we had a pleasant experience. A salesman was readily available and welcoming. He answered all questions with confidence and knowledge. They were not pushy or overbearing. We would definitely recommend them to others.
20 Feb 2017
Even though I didn't buy a car from there it was a good experience. The sales person was very professional. Pricing is great. I would recommend them.
05 Nov 2016
After checking on dealer through CarFax we purchased the car at Fritz at Fishers. The salesman was like most, not wanting to deal. But after the back and forth we were able to complete the deal.
The only complaint that I have is what happened as we drove home with the car, It kept indicating a low ...tire on the right rear. I got it home and the next day went to my local Big O tire dealer, we found a nail in the LEFT rear. The next day it indicated a low tire again. We found a screw in the RIGHT tire. Also it was explained to me that when tires are rotated that they have be reset on the cars monitoring system.Show more